Omar Al Shami

• Grew and nurtured a network of colleagues and increased the quality of employee communications.
• Providing additional training, resources and enabling the team to reach their full potentials.
• Follow up on field visit reports, communicate with customers, and try to close the deal.

• Searching for new profitable projects that have a good reputation, and negotiate the best commission rate.
• Supervised sales operations including seven sales representatives.
• Delivered sales presentations, seminars, and training to the sales team.
• Planned, developed, and scheduled advertising campaigns and special promotions.
• Developed strategic partnerships to expand business opportunities.
• Tracking competitors' activities and forecasting market status.

• Ensured the highest levels of customer service and satisfaction.
• Provided sales consulting and support for real estate investors and buyers.
• Negotiated agreements with a network of overseas partners and agents.

• Effectively interacting with clients to enhance their relationship with the company.
• Negotiating with clients.
• Meeting with prospective clients to present investment strategies to them and to guide them through the sales process.
• Maintaining client relationships through regular communication.

• Supervise the activities of assigned sales to meet and exceed yearly sub-team goals.
• Assist sales representatives in developing long-term and daily plans that optimize time and resources.
• Ensure that all Inside Sales Representatives achieve the required level of product knowledge necessary to promote assigned titles.
• Complete all required reports regarding sales and sales campaigns, market feedback, and team management activities.

• Experienced in strategic planning and new product introductions.
• Monitored basic and seasonal merchandise displays.
• Performed weekly billing and generated billing reports on a weekly, monthly, and yearly basis.
• Promoted customer satisfaction through clear, concise communication.

• Performed all aspects of customer support.
• Processed all general customer service requests.
• Performed weekly billing and generated billing reports on a weekly, monthly, and yearly basis.
• Maintained a positive company image during difficult situations.

Personal Data

Web Development Skills